Question 1

What is OTR Logistics Solutions?

Accepted Answer

OTR Logistics Solutions Inc. is a freight brokerage and third-party logistics (3PL) company headquartered in Mississauga, Ontario. We connect shippers across Canada and the United States with vetted carriers to move freight reliably, compliantly, and on time. We specialize in cannabis transportation, temperature-controlled freight, fresh produce logistics, expedited freight, and cross-border shipments.

Question 2

Where is OTR Logistics Solutions located?

Accepted Answer

OTR Logistics Solutions is headquartered at 5617 McAdam Rd, Mississauga, Ontario, L4Z 1N4, Canada — in the heart of the Greater Toronto Area (GTA), one of Canada's largest freight corridors. Our location gives us direct access to Highway 401, 407, and 410, as well as Toronto Pearson International Airport, the Port of Toronto, and major rail intermodals.

Question 3

What areas does OTR Logistics Solutions serve?

Accepted Answer

We provide freight brokerage and transportation management services across all Canadian provinces and territories — from British Columbia to Newfoundland — as well as throughout the continental United States. We have particular strength in the Ontario corridor, Quebec, the Prairie provinces (Alberta, Saskatchewan, Manitoba), and cross-border Canada-US routes.

Question 4

How long has OTR Logistics Solutions been in business?

Accepted Answer

OTR Logistics Solutions is backed by a leadership team with 40+ years of combined experience in the Canadian transportation and logistics industry. Our team has managed freight for licensed cannabis producers, large retailers, food manufacturers, and industrial shippers throughout their careers.

Question 5

Is OTR Logistics Solutions a licensed freight broker?

Accepted Answer

Yes. OTR Logistics Solutions operates as a licensed freight broker and 3PL provider in Canada. All of our carrier partners are vetted for insurance, operating authority, and safety history. For cannabis transportation, we work exclusively with licensed cannabis shippers and select carriers experienced with cannabis documentation and handling requirements.

Question 6

What types of freight does OTR Logistics Solutions handle?

Accepted Answer

We handle full truckload (FTL), less-than-truckload (LTL), temperature-controlled freight, refrigerated freight, cannabis transportation, fresh produce, expedited freight, cross-border Canada-US shipments, and warehousing & distribution. Equipment types include 53-foot dry van trailers, reefer trailers, refrigerated straight trucks, sprinter vans, and flatbeds.

Question 7

Does OTR Logistics Solutions offer full truckload (FTL) and less-than-truckload (LTL) shipping?

Accepted Answer

Yes. We offer both FTL and LTL solutions. Full truckload (FTL) is ideal for large shipments that fill an entire trailer and need direct, non-stop service. Less-than-truckload (LTL) is a cost-effective option for smaller shipments that share trailer space with other freight. Our team will recommend the right mode based on your shipment size, timeline, and budget.

Question 8

What equipment types does OTR Logistics Solutions work with?

Accepted Answer

Our carrier network includes 53-foot dry van tractor-trailers, refrigerated (reefer) trailers, refrigerated straight trucks, temperature-controlled sprinter vans, cube vans, flatbed trailers, and step-deck trailers. For cannabis and pharmaceutical freight, we use equipment with enhanced security features.

Question 9

Does OTR Logistics Solutions provide warehousing and distribution services?

Accepted Answer

Yes. OTR Logistics Solutions offers short-term and long-term storage, cross-docking, and distribution services in the Greater Toronto Area. Our warehousing facilities provide secure, climate-appropriate storage for general goods and select regulated products. Contact us for a warehousing quote.

Question 10

Does OTR Logistics Solutions provide real-time shipment tracking?

Accepted Answer

Yes. We provide real-time shipment visibility and proactive communication throughout every load. You will always know where your freight is. Our dedicated account management approach means you have a single point of contact — no call centres, no runarounds.

Question 11

Does OTR Logistics Solutions transport cannabis?

Accepted Answer

Yes. Cannabis transportation is one of OTR Logistics Solutions' core specializations. We provide secure and discreet freight coordination for licensed cannabis producers (LPs), provincial distributors, and authorized retailers. Every move is planned around the shipper's documented handling, security, and Health Canada compliance requirements.

Question 12

What cannabis products does OTR Logistics Solutions transport?

Accepted Answer

We transport a wide range of cannabis products including dried flower, pre-rolls, cannabis oils and extracts, edibles, beverages, topicals, and cannabis accessories — all within the framework of applicable federal and provincial regulations. We work with licensed producers (LPs), cannabis retailers, and provincial distribution authorities (PDA).

Question 13

How does OTR Logistics Solutions ensure cannabis transportation compliance?

Accepted Answer

OTR Logistics Solutions selects carriers for cannabis shipments based on insurance coverage, equipment suitability, lane experience, and ability to follow the shipper's documentation, security and handling requirements. We coordinate chain-of-custody records for every cannabis shipment and arrange temperature-controlled transport where product specifications require it. We work closely with shippers to ensure manifests, documentation, and handling procedures are prepared before dispatch.

Question 14

Does OTR Logistics Solutions handle inter-provincial cannabis shipments?

Accepted Answer

Yes. We coordinate inter-provincial cannabis transportation within Canada, including shipments between licensed producers, provincial distribution authorities (PDAs), and authorized retailers. All inter-provincial cannabis shipments are handled in full compliance with the Cannabis Act and applicable provincial regulations.

Question 15

Does OTR Logistics Solutions handle cross-border Canada-US freight?

Accepted Answer

Yes. We coordinate cross-border freight between Canada and the United States, including customs documentation support, carrier coordination, and border crossing management. We work alongside your licensed customs broker to ensure your shipments move seamlessly across the Canada-US border without delays.

Question 16

Do you provide customs brokerage services?

Accepted Answer

OTR Logistics Solutions does not act as a licensed customs broker. However, we work closely with your customs broker or can refer you to trusted customs brokerage partners to ensure cross-border documentation is in order. Our operations team has extensive experience coordinating Canada-US freight and supporting the customs process.

Question 17

What US states does OTR Logistics Solutions serve?

Accepted Answer

We provide cross-border freight services throughout the continental United States, with strength in the Northeast US, Midwest, and Southeast corridors — reflecting major Canada-US trade lanes. Common cross-border lanes include Ontario to New York, Ontario to Michigan, Alberta to Montana, and British Columbia to Washington State.

Question 18

How do I get a freight quote from OTR Logistics Solutions?

Accepted Answer

You can request a freight quote by filling out our online quote request form at shipotrlogistics.com/get-quote, calling us at (855) 247-6870, or emailing info@shipotrlogistics.com. We respond quickly — typically within a few hours during business hours — and provide competitive, transparent rates with no hidden fees.

Question 19

What information do I need to get a freight quote?

Accepted Answer

To provide an accurate freight quote, we need: origin and destination postal codes or cities, freight dimensions and weight (or number of skids/pallets), commodity type (and whether it's temperature-sensitive or regulated), required pickup and delivery dates, and any special requirements (liftgate, inside delivery, appointment delivery, etc.).

Question 20

How quickly can OTR Logistics Solutions move my freight?

Accepted Answer

We can often arrange same-day or next-day pickup for urgent freight depending on lane availability. For standard shipments, we recommend booking at least 24-48 hours in advance. For cannabis and regulated freight, we recommend 48-72 hours to allow for proper carrier vetting and documentation.

Question 21

Does OTR Logistics Solutions assign a dedicated account manager?

Accepted Answer

Yes. One of OTR Logistics Solutions' core service commitments is single-point-of-contact account management. You will always deal with the same person — someone who knows your account, your freight profile, and your expectations. No call centres. No hand-offs. Just accountable, direct service.

Frequently Asked Questions

About OTR Logistics Solutions

Freight Services

Cannabis Transportation

Cross-Border & International Shipping

Getting a Quote & Working With OTR Logistics Solutions

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